Legal Name		Hokkaido BBQ Mika Kunii
Address		176-18 Toyako Onsen, Toyako-machi, Abuta-gun, Hokkaido post code 049-5721
Phone number		+81 070 4352 7486 Hours 10:00 - 18:00 (excluding weekends and holidays)
Email address		Info@hokkaidobbq.com
Head of Operations		Sylwester Kochanowski
Additional fees		A flat-rate shipping cost: ¥2500 per order.
Exchanges & Returns Policy		1.Inspection Upon Delivery: We encourage customers to thoroughly inspect their delivery upon receipt. If any mistakes or issues are noticed, please notify us immediately. 2.Exchange or Return: Should you find any discrepancies or defects, we’ll gladly arrange an exchange or return. Just reach out to our customer service team immediately..
Delivery times		Orders will be processed within 24 hours.  Products should be received within 24-36 hours and are available as soon as you place your order.
Accepted payment methods		Credit cards or via local bank transfer
Payment period		Credit card payments are processed immediately, while local bank transfers must be sent within 3 days of the date of order (delivery will be made after the transfer is credited).
Price		Our webside prices are tax excluded.